Before you contact us, please make sure that your
question(s) are not covered in our FAQ
page. Searching the FAQ and
other columns on this site before contacting us is
highly recommended
We will reply back to you within 24 hours after we receive your email. Please try to send emails with proper subjects and informative contents to our corresponding email account to help us work more effectively.
Usage: General information inquiry
and Tech Support issue.
Usage: Partners, customer feedbacks,
our guarantee and other administration issues.
Usage: Technical support to
registered customers.
Please be sure to put the following
information with regards to your purchase records,
please put the following info at the beginning of
your email:
a) Order Number
b) email used to order in the corresponding transaction.